Hero Banner


Last Updated: This Privacy Policy was last updated on October 17, 2018.

Section Container
Section Container

LBC Holdings, Inc. (“Company” or “us” or “we” or “our” when possessive) respects your privacy.  This privacy policy (“Privacy Policy”) describes how the Company collects, uses and shares personal information of users of this website (the “Site”).  This Privacy Policy has been compiled to explain how information, including personal information, is being collected or used on the Site.  

This Privacy Policy also applies to any of our other websites that post this Privacy Policy.  This Privacy Policy does not apply to websites that post different statements.

It is our policy to comply with the privacy legislation within each jurisdiction in which we operate.  Sometimes the privacy legislation and / or an individual's right to privacy are different from one jurisdiction to another.  This Privacy Policy covers only those activities that are subject to the provisions of Canada's federal and provincial privacy laws, as applicable.  Accordingly, this Privacy Policy has limited scope and application. Consequently, the rights contained in this Privacy Policy may not be available to all individuals or in all jurisdictions.     


What is personal information?


For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than an individual's business contact information when collected, used or disclosed for the purposes of enabling the individual to be contacted in relation to their business responsibilities.


What information do we collect from the people that visit our Site?


Information You Give Us.  When you contact us or opt-in by email on the Site, we may collect your‎ name, age, location address, email address, phone number, as well as other information that you directly give us on our Site.  We collect your personal information for the purposes described in this Privacy Policy.

Information Automatically Collected.  We may automatically log information about you and your computer.  For example, when visiting our Site, we may log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.  We collect such information for the purposes described in this Privacy Policy.


How do we use your information?


We may use the information we collect from you on the Site:

  • to improve our Site, products, and services in order to better serve you;
  • to better cater and market to our customers, as well as learn about purchasing habits;
  • to respond to your customer service requests, comments and questions;
  • to send periodic emails regarding our products and services;   
  • to follow up with you after correspondence (live chat, email or phone inquiries);
  • to communicate about our partners’ products and services;  
  • to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
  • to link or combine user information with other personal information, we may also use your personal information:
  • as permitted or required by applicable law or regulatory requirements;
  • for the purposes described in this Privacy Policy; and
  • for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.

Do we use ‘cookies’?


Yes, we may use cookies from time to time.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  They are also used to help us understand your preferences based on previous or current site activity. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future.

We may use cookies to:

  • Understand and save users’ preferences for future visits; and
  • Compile aggregate data about Site traffic and Site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  You do this through your browser settings. Because each browser is a little different, look at your browser’s “Help Menu” to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your Site experience more efficient may not function properly or otherwise be available to you.


Third-party disclosure


We may share your personal information as follows:

  • We may share personal information if you opt-in to receiving your marketing materials.  For example, you may let us share personal information with our partners and others for their own marketing uses.  Those uses will be subject to their privacy policies.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.  These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws or as permitted by laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of the Company, our agents, customers, and others.  This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency.  This includes protecting the safety of our employees and agents, our customers, or any person.

We may also share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third-parties that provide services to us or on our behalf.

For example, we may share your personal information from time to time with our third-party information technology, data processing and call center service providers so that we may operate our business.  As a result, your personal information may be collected, used, processed, stored or disclosed in any jurisdiction in the United States and Canada and may potentially be accessible to law enforcement and national security authorities of that jurisdiction.

Finally, we may also share aggregated and/or anonymized data with others for their own uses.  We do not sell, trade, or otherwise transfer to outside parties your personal information outside of the situations detailed above, unless you consent otherwise.




We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse.  However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protect all information on the Site as is necessary.  However, you are responsible for maintaining the confidentiality of your personal information by keeping your password confidential.  You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you learn of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody, you should notify us immediately.


Changes to this Policy


If we make changes to this Privacy Policy, we will post the updated Privacy Policy on the Site.  We may also send e-mails to our users who have created an Account containing a link to the revised Privacy Policy.  




By using our Site, we assume that you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy.  

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the contact information set out below.  All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. Please note that in some circumstances, withdrawing or changing your consent to certain uses of your personal information may affect: (i) our ability to provide you with the products or services you request; and (ii) your ability to access to this Site.   

Kindly note that if you opt-out of receiving our marketing materials, we may still send you non-marketing emails (e.g. order confirmations).


Updating your personal information


It is important that the information contained in our records is both accurate and current.  If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.


Access to your personal information


Subject to applicable laws, you can review, verify or correct your personal information.  Please contact our Privacy Officer for further details. Please note that any such communication must be in writing.  

In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.


Contact Information


We have appointed a Privacy Officer to oversee compliance with this Privacy Policy.  If you have any questions about this Privacy Policy or concerns about how we manage your PII, please contact our Privacy Officer as follows:  

     LBS Holdings, Inc.

     Ranjeev Dhillon

     Phone: 416-777-7394

     E-mail: DhillonR@bennettjones.com

Newsletter Banner Hidden